The Radically Generous Entrepreneur Blog

You Are NOT Your Customer

What do NASA, the NFL and the news all have in common, aside from beginning with the same letter?

None of them cater to YOU as the primary customer.

Oh, they have customers all right ... just not you. The average citizen.

To be clear: you are the consumer ... just not the customer.

Which begs the question ... do you know who YOUR customer is?

Take it from a guy who's wasted a LOT of time and money on chasing a customer he couldn't identify.

Life and business are much easier when you're...

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Season #2:3 How to Influence Your Executive Team with Brian Ahearn



Imagine yourself as an introverted, analytical type of person, like my guest Brian Ahearn of InfluencePEOPLE confessed to being. Now imagine you’re appointed CEO of a large company. How do you deal with all the alpha dog personalities at the helms of various departments?

Brian and I pieced together a coherent way of thinking about leading organizations where the heads frequently clash. It took us in some surprising directions. If you face similar circumstances or hear bits...

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Season #2:2 Using Tech to Make Investors



There’s nothing like seeing special interest walls crumble in the free market. DiversyFund founder and CEO Craig Cecilio and his team are doing just that, using technology to enable ordinary Americans to get into multi-family real estate investing for as little as $500.

Growing up in adverse circumstances, Craig dreamed one day of leveraging wealth and status not for himself, but to truly level the playing field and change the game for people in circumstances just like...

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Data vs Intuition

In 2001-02, Amazon watched its stock price tumble from $113 to just six dollars per share in the Dotcom Crash.

Steve Anderson, the author of The Bezos Letters, wrote that the person who seemed the least alarmed at the time was Jeff Bezos.

Amazon is famous for its obsession with customer data, analytics, measuring and numbers.

The company has entire departments dedicated to making sense of its enormous collection of data.

It may surprise you to discover that to Bezos, data is extremely...

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Ignore the Pointy Old Finger


By now we should all feel suicidal. 

The pride and vanity before the fall with selfie photos should have wiped younger generations off the map.

I understand people look preoccupied with themselves in the age of selfies.

There certainly are individual cases where the selfie-obsessed person really is carried away with themselves.

However, when it becomes the subject of ongoing debate or mockery in our culture, we’re usually being bamboozled by culture itself, more than vanity.


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Season #2:1 - Payback with Safwan Shah



Much as his company, PayActiv, brought a powerful tide of noble ingenuity to bear on the longstanding problem of Americans living paycheck to paycheck, Safwan Shah’s interview on Influencer Networking Secrets built up to a rolling boil of eagerness to redeem a tradition marked by greed and negligence.

 As no employer would seriously consider the prospect of paying two weeks in advance for labor not rendered … why then do American workers accept the prospect of...

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Your Lower Self's Enneagram / Myers-Briggs

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Your lower self, or what the Bible calls "the flesh," has an Enneagram number. A Myers-Briggs rating. A GEMS profile.

Did you know that?

No, of course. You only think about yourself.

Okay, I'm joking. You don't just think about yourself. In this case, though, it might do you some good.


One personality test gave me the profile of "Individualist." It's quite fitting; I've fulfilled it most of my life.

When I was in elementary school, teachers routinely told my parents, "He...

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How to Identify Your Niche with Michael Roderick

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Michael Roderick, CEO of Small Pond Enterprises in New York, joins us for this episode of Influencer Networking Secrets to discuss how to identify your niche. Mike is a connector and relationship builder extraordinaire and host of the Access to Anyone Podcast.


Connected by John Corcoran, Mike and I boil down some of the fundamentals and key things to remember as you work toward your ideal client avatar. Bearing in mind, of course, that you simply can’t afford to...

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Life After Elite Athletics with Taj Dashaun



Taj Dashaun joins us for this episode of Influencer Networking Secrets to discuss Life After Elite Athletics. Taj is a former professional football player and now helps athletes transition powerfully into life after sports.

Taj and I met on LinkedIn via the group Athletic Networking, where we’ve had several great exchanges about the deep identity and emotional issues that prey on people who are the very best at what they do.

Business, as my mentor Dan Lok says, is a...

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Leaders of Transformation: Becoming a Radically Generous Entrepreneur

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There is far more to business than making money. Money is simply the reward that follows doing business well.

Be a magnet not a pusher.

Instead of always talking about how great is your company, spend time talking about how great other people’s businesses and services are.

Exhibit a greater than average curiosity about other business owners; how their business came to be and what problem their products and services solve.

Not for profit is for profit....

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